Great Workshops for Line Officers

National Company Officer Leadership Academy
What Every Officer Should Know and Do

Details of Program:

Bi-Monthly Leadership Webinar sent to every member
Monthly Strategy Session with Fire Chief
Monthly Coaching Session between Line Officers and their Shift Supervisor
360 Feedback Semi-Annually on each Officer
Monthly Tracking Report
Leadership/Communication survey on each member

Fire Leadership Fundamentals:

	1. Fire Officers Leadership Contract What you will learn: The Seven Mindset/Disciplines of Great Company Officers What we want your members to do: 360 Feedback: Survey of entire membership giving feedback on where they could improve the most in the seven areas Poster: Of the 7 Behaviors to post around the station
	2. Leadership Landmines in the Fire Service What you will learn: 11 Areas that “Blow Up” a department if neglected What we want your members to do: Survey: The biggest landmines “blowing up” your department Build a strategy for dealing with the top three landmines Poster: We'll provide a poster to keep the membership focus on the bottleneck
	3. Buddy to Boss Part I What you will learn: The 12 most difficult personalities to manage on the line Why we have Conflict in the Fire Service The 3 Rules of Conflict in the Fire Service What we want your members to do: Memorize the 3 Rules of Trust Survey: Departmental Cultural Survey
	4. Identifying Your Leadership Limitations What you will learn: The two biggest limitations that hold leaders back from reaching their potential Ten times truth about change How to build trust and credibility as a leader What we want your members to do: Discuss with your supervisor which limitation is hurting you the most and what you are going to do about it 360 Survey: Longer version giving you feedback on how you're perceived by your peers
	5. How to Grow as a Leader in the Fire Service What you will learn: The most common Myths of Leadership What determines your growth 10 choices necessary to grow as a leader How to create a growth culture What we want your members to do: Choose a personal creed for your leadership Create growth goals and focus areas
	6. 40 Hours – Invest in Yourself What you will learn: The importance of getting more than a paycheck. The importance of building relationships on the line The benefits of finding purpose and meaning in your Decide what return you’re going to get from work What we want your members to do: Teach your team what you learned about maximizing your personal return
	7. Understanding your Hidden Strengths What you will learn: Watch six videos on maximizing your strengths as a leader What we want your members to do: Take the Hidden Strengths survey and pick three qualities you want to work on.
	8. Character of Leadership - Mistakes Officers Make What you will learn: The 7 Biggest Mistakes Officers make that are reflections of poor leadership character. What we want your members to do: Talk with your supervisor about the top two that have hurt you.
	9. Leading From the Front of the Class What you will learn: How to define your success as a leader A Great refresher course in what it means to be in charge What we want your members to do: Discuss which area you're going to focus on
	10. The Paradox of Leadership on the Line What you will learn: The number one test of a good Fire Officer Why becoming a great manager is so difficult 12 Keys Roles of the Company Officer 8 Essentials of Effective Leadership What we want your members to do: Discuss with your supervisor what you're going to do differently
	11. Buddy to Boss Part II What you will learn: Identify if you are a blamer/complainer Four leaders focus on when they take responsibility What we want your members to do: Agree to live the 10 Rules of Trust Reinforce the behavior in station meetings
	12. Alarm Bells for Officers in the Fire Service What you will learn: 7 Questions of ask yourself to stay on track as an Officer What we want your members to do: Discuss on the Biggest Issue affecting you
	13. Eight Myths of Leadership in the Fire Service What you will learn: The eight common misperceptions that causes the line to be overly critical of the Fire Chief and Administration What we want your members to do: Survey of entire department identifying biggest myths Talk to your team about which myth has hurt your perception of reality the most
	14. Leadership Secrets of Navy Seals What you will learn: Learn key leadership lessons from one of America's most decorated Seal Commanders: Rorke Denver What we want your members to do: Teach your team the key concepts from Rorke
	15. Overcoming Apathy in the Fire Service Part I What you will learn: Understand what Apathy is and how to confront it What we want your members to do: Choose one of the three key behaviors and take action
	16. How Great Officers Think What you will learn: How to Nurture great thoughts that lead to greater actions Six ways Great Officers Think What we want your members to do: Identify the areas where your negative thinking is holding you back from your potential.
	17. Conflict - Rules of Engagement in the Fire Service What you will learn: Rules 4 and 5 for managing conflict more effectively The most difficult common personality in the Fire Service (you won't guess it) What we want your members to do: Roleplay/Practice the key principles with your team Memorize the first Five Rules of Conflict Talk about a recent conflict where thes rules would have helped
	18. Everybody Wins - How to Turn Conflict into Collaboration What you will learn: How to deal with conflict due to a diverse workforce, constant change, stress from doing more with less, confusion over responsibilities and miscommunication What we want your members to do: Teach your members the four tactics for dealing effectively with conflict
	19. Managing Yourself What you will learn: Four things you must do to Manage Yourself What we want your members to do: Pick one of the four disciplines to focus on
	20. Five Metasizing Cancers in the Fire Service What you will learn: How the Five Metasizing Cancers hurt your department What we want your members to do: Discuss the cancers with your team and resolve to reduce their impact
	21. Creating a No-Complaining Culture in the Fire Service What you will learn: To what degree to do we have a complaining culture Three Tools to Manage Complaining Five things to do instead of Complain What we want your members to do: Pick one of the three tools and practice it. Report to your Supervisor how you used it.
	22. Making Calm your Default Setting What you will learn: How to change your natural response to stress and negativity How to become a better problem solver What we want your members to do: Decide what your Default Settings will be
	23. The Five Levels of Leadership What you will learn: The best definition of Leadership The Importance of Each Level What we want your members to do: Focus on Getting to Level II Focus on Building Momentum at Level III as we pursue Level IV
	24. Building Momentum on the Line What you will learn: Understand the Biggest Momentum Killers in the Fire Service What we want your members to do: Survey: Biggest Momentum Killers by Shift Focus on Eliminating the top two biggest momentum killers on their shift Strategize with your supervisor on eliminating the momentum killer
	25. Leading from the Middle in the Fire Service Part I - Tension Challenge What you will learn: The first challenge of leading from the middle that most Fire Officers struggle with What we want your members to do: Discuss with your supervisor examples of boundaries you struggle to live within
	26. Leading from the Middle in the Fire Service Part II - Frustration Challenge What you will learn: The #1 mindset change that could impact your department What we want your members to do: Discuss examples of how you’re going to off-set the weaknesses of your leaders in the department.
	27. Best Practices of Great Company Officers What you will learn: The biggest challenge you face as a leader The number one quality of great Officers in the Fire Service The six behaviors consistent with the best leaders What we want your members to do: Discuss the top 2 behaviors that need improvement
	28. Blind Spots that Derail Fire Officers What you will learn: 10 Biggest Blind Spots that hurt you as a leader What we want your members to do: 360 Review: Identifying the Blind Spots of each Officer Share your top two biggest blind spots with your Supervisor and team members
	29. Eliminating Negative Emotions What you will learn: How to overcome the biggest weakness of most Fire Officers: Managing Negative Emotions on the Line What we want your members to do: Teach your members the importance of not focusing on the negative, to quit judging others and to let go of the past
	30. Mastering Negative Emotions What you will learn: The four factors creating negative emotions on the line that you must learn to master How to rise above the opinion of others and lead What we want your members to do: Discuss with your team how making excuses is such a negative habit pattern Draw & Discuss for your team the negative emotion tree
	31. What it Means to Take Responsibility as a Leader What you will learn: 12 things you can do to take ownership and improve your department What we want your members to do: Report which tactic you're implementing to your supervisor
	32. Extreme Ownership What you will learn: The true measure of a great Officer Understand the true burden of personal responsibility What we want your members to do: Discuss the mindset changes you need to make
	33. Why We Resist Change in the Fire Service What you will learn: How Paradigms blind us from our future. The Paradigm Effect and Paradigm Paralysis Who tends to bring you your future? What it takes to become a Paradigm Pioneer What we want your members to do: Teach the key issues to your team and Supervisor
	34. Managing Transitions - Making the Most of Change What you will learn: How to manage organizational change and transition Concrete steps you can take to move employees through a transition successfully. What we want your members to do: Clearly define what is ending in your department
	35. What it Means to be a Professional in the Fire Service What you will learn: Three things that drive our reputation with the Public What it Means to be Unprofessional The 7 Mindsets of High-Trust Professionals What we want your members to do: 360 Feedback: Unprofessional Behavior Report which mindset you're working on
	36. Qualities of a Professional What you will learn: The 10 key behaviors and actions of professionals in the Fire Service What we want your members to do: Teach your members the #1 key to being a professional
	37. Character in Action - How the United States Coast Guard Develops Leaders What you will learn: How the US Coast Guard Creates a Great Culture How they promote Team over Self How they instill a Bias for Action What we want your members to do: Identify your Core Values that drive your decision making
	38. Leaders of Character - The West Point Way What you will learn: Learn the Six Leadership Skills essential to your department's success Understand how to learn leadership experientially What we want your members to do: Describe the honor code and how it affects decisions Discuss with your supervisor how the six core leadership skills apply to your leadership style Describe what it means to be a leader of character
	39. Character IS Destiny - Making a Habit of Doing the Right Thing What you will learn: The latest research on character The key disciplines of men and women of character How to change your life What we want your members to do: Discuss what thoughts you've chosen to drive better behavior
	40. Discipline - The Key to Success What you will learn: How to Create more Success and Momentum in your Life Guidelines for Making Wise Decisions The Five Daily Disciplines to Practice What we want your members to do: Teach your members what you learned
	41. What Every Leader Should Know about People What you will learn: 10 Things Every Leader should understand about what drives people. What we want your members to do: Act on How to Get to Know your Team Better Practice praising Others
	42. How to Connect in 90 Seconds or Less What you will learn: How to make a good first impression How to improve customer and employee relationships How to get the most out of your team What we want your members to do: Teach the key areas your team could improve on
	43. Why Entitlement is such a BIG ISSUE in the Fire Service What you will learn: What is Entitlement? How too much security is hurting the industry How entitlement destroys self-esteem What we want your members to do: Teach your members how entitlement is hurting the department
	44. Entitlement - The Cancer in the Fire Service What you will learn: How Entitlement has become the Universal Disease in the Fire Service The Four Characteristics that drive the Entitlement Mentality The profound negative impact of entitlement What we want your members to do: Discuss the Entitlement Cure with your team and report back to your supervisor
	45. Busting Myths about Millennials What you will learn: How Common Misperceptions about Millennials What we want your members to do: Teach your members what you learned
	46. Sticking Points with Millennials in the FIre Service What you will learn: The 12 areas of friction between the Baby Boomers and Millennials The three areas that we will NEVER compromise What we want your members to do: Discuss with your supervisor which issues are hurting us the most and how to find common ground
	47. Accountability that Works! What you will learn: To demonstrate the combined power of Responsibility, Empowerment and Accountability in driving performance What we want your members to do: Commit to clarifying expectations and prepare to coach up when expectations are not met
	48. Accountability - Can We Count on You? What you will learn: The 10 Behaviors that determine whether you’ve accepted your responsibility as a leader in your department What we want your members to do: Discuss with your team and supervisor which are the weak areas that you intend to focus on
	49. How to be the MVP on your Team What you will learn: 4 Common Traits of Most Valuable Players How MVP’s raise the standard on other team members How to drive vision with others What we want your members to do: 360 Review: Your members will rate each other on how well their lives the behaviors of an MVP
	50. How to Make a Contribution that Makes a Difference What you will learn: 12 key areas where you can add more value to your team What we want your members to do: Discuss with your team areas that everyone could step up to make a bigger difference
	51. How to Keep Good People Good What you will learn: 12 key questions that drive commitment and performance in your members What we want your members to do: Survey: Measure improvment in the 12 key areas Discuss which areas are hurting the team the most Focus on how to manage the “weak link”
	52. Leading UP in the Fire Service What you will learn: Key mindsets and behaviors that will guarantee greater influence up the chain of command What we want your members to do: Discuss with your supervisor what you can do to lighten their load
	53. Mentoring in the Fire Service What you will learn: Four Skills needed to be successful in leadership How to Mentor People Why we Fail to Mentor People 11 Ways to Mentor People What we want your members to do: Choose one person to focus on mentoring Schedule specific time to develop your people
	54. Motivating People on the Line What you will learn: The fundamental job of the Company Officer The two top factors affecting motivation Five Job Requirements to enjoy Maximum Motivation What we want your members to do: Discuss with your people what more you can do to help them stay motivated Discuss with your supervisor where your people are on the Motivation x Ability scale
	55. Resolving the Communication Challenges in the Fire Service What you will learn: Two specific keys to improving departmental communication How a healthy department minimizes confusion A Leader’s Currency What we want your members to do: Discuss the Great Questions list with your Company and Shift Commander
	56. Team Nightmares - Solutions to your top communication problems What you will learn: How to clarify your team’s purpose How to channel conflictHow to keep communication on an upswing How to draw participation from the group What we want your members to do: Teach your team how to solve its own internal conflict
	57. What a Great Officer Looks Like What you will learn: Four Things Great Officers focus on How to take the Vision from the Chief to the Team How to be a Catalyst for Developing and Implementing Great Ideas 4 Types of People in an Organization What we want your members to do: Discuss the key issues with your team
	58. L.E.A.D. with Integrity What you will learn: The importance of deciding in advance where you stand on ethical behavior What we want your members to do: Teach your members what the ethical standards in the department are. Practice/Role Play recognizing inappropriate behavior and taking appropriate action Demonstrate consistent fairness and respect
	59. Creating an Emotional Bank Account What you will learn: Why it’s important to build an Emotional Bank Account with your members. The five biggest withdrawals we take from others What we want your members to do: Teach your members the 2-3 biggest withdrawals destroying trust in the department
	60. Creating a High-Trust Environment What you will learn: How to build the self-esteem, trust and performance of your members What we want your members to do: 360 Survey: On the demotivators in your behavior as an Officer
	61. ABC’s of Leadership What you will learn: How to Attract and Engage the most from your People How to Build Self-Esteem in Others How to Connect Successfully with People What we want your members to do: Memorize the four keys to believing in your people

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